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Client Name
Date of Event
DD slash MM slash YYYY
The Original Negotiations
*
Excellent
Good
Average
Poor
Ease of understanding documents e.g. Proposal
*
Excellent
Good
Average
Poor
Event/Sales Co-ordination
*
Excellent
Good
Average
Poor
During your Event
*
Excellent
Good
Average
Poor
Your Event Coordinator
*
Excellent
Good
Average
Poor
Overall Service and Attention
*
Excellent
Good
Average
Poor
Comments/Suggestions
Was the service on time as discussed with our staff?
*
Yes
No
Breakfast
*
Excellent
Good
Average
Poor
N/A
Morning/Afternoon Tea
*
Excellent
Good
Average
Poor
N/A
Lunch
*
Excellent
Good
Average
Poor
N/A
Cocktails
*
Excellent
Good
Average
Poor
N/A
Dinner
*
Excellent
Good
Average
Poor
N/A
Comments/Suggestions
Was the set up of the room accurate?
*
Yes
No
Was the room ready in time?
*
Yes
No
Was the room clean and in order?
*
Yes
No
Was the correct audio visual equipment available?
*
Yes
No
Was the audio visual equipment in working order?
*
Yes
No
Comments/Suggestions
Were the staff helpful and polite?
*
Yes
No
Did the staff help you without being asked?
*
Yes
No
Were there any staff members that stood out and what were their names?
Comments/Suggestions
Did you find WIN Sports & Entertainment Centres an appropriate venue for your event?
*
Yes
No
Would you hold another event at WIN Sports & Entertainment Centres in the future?
*
Yes
No
Comments/Suggestions
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